Terms of service

Overview

Welcome to Bagura. This website is operated by Bagura. Throughout the site, the terms “we”, “us” and “our” refer to Bagura. Bagura offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a Handbag  or any other product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 - Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 - Accuracy and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Section 4 - Modifications to the service and prices Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time. All transactions and prices on our website are processed and listed exclusively in US Dollar ($).

Section 5 - Products or services

Certain products, such as our Handbag  collection, may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our policies. We have made every effort to display as accurately as possible the colors and images of our products.

Section 6 - Shipping and delivery responsibility

We are committed to ensuring your order arrives safely. We provide Free Shipping on all orders. We utilize trusted carrier services including DHL, FedEx. While we provide estimated delivery times—with a processing time of 1 to 2 business days and a shipping time of 3 to 5 business days —we acknowledge that delays can occasionally occur. However, we take full responsibility for your package until it is delivered. Yes, we provide a tracking number  for every order.

Section 7 - Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We securely process payments through our authorized payment gateway: PayPal or Venmo. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.

Section 8 - Returns, refunds, and cancellations

We ensure a transparent return process. We offer a Return Window of 30 Days from the date of delivery. Yes, I accept returns for defective and non-defective products , and Yes, I accept exchanges. There is a $0 Restocking Fee applied to returns. The Return Shipping Cost is the Customer's responsibility. Once approved, the Refund Process Time is 7 Business Days. If you wish to cancel an order, we offer a Cancellation Window of 24 Hours.

Section 9 - Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 10 - Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions without prior notice.

Section 11 - Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights.

Section 12 - Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

Section 13 - Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Section 14 - Business Information

Questions about the Terms of Service should be sent to us using the contact details below:

  • Business Name: Bagura
  • Phone Number: +1 (212) 243-3289
  • Email Address: support@bagura.shop
  • Physical Address: 15 Commerce St, New York, NY 10014, USA
  • Business Days: Monday to Friday
  • Support Hours: 9:00 AM - 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)
  • Response Time: We are committed to responding to all inquiries within 24 Hours.